Refund and Returns Policy

Customer Satisfaction is Our Priority

At Asquare Organic, every product is carefully prepared and inspected before dispatch. Due to the nature of food products, we do not accept returns once an order has been delivered.

Eligible Refunds or Replacements

We will happily replace or refund your order if:

  • You receive the wrong product.
  • Your product arrives damaged during shipping.
  • Your order is incomplete.
  • The product has expired before delivery.

Reporting an Issue

Please contact us within 24 hours of receiving your order.

To process your request, kindly provide:

  • Order Number
  • Photos of the product
  • Brief description of the issue

Non-Refundable Cases

Refunds or replacements cannot be provided for:

  • Change of mind after delivery
  • Incorrect delivery information provided by the customer
  • Products opened or consumed after delivery